ecommerce recommendations and related topics
digital wallet
(1) Encryption software that works like a physical wallet during electronic commerce transactions. A wallet can hold a user's payment information, a digital certificate to identify the user, and shipping information to speed transactions. The consumer benefits because his or her information is encrypted against piracy and because some wallets will automatically input shipping information at the merchant's site and will give the consumer the option of paying by digital cash or check. Merchants benefit by receiving protection against fraud.
Most wallets reside on the user's PC, but recent versions, called "thin" wallets, are placed on the credit card issuer's server. Netscape and Microsoft now support wallet technology on their browsers.
(2) Digital Wallet, a registered trademark of Minds@Work, is a self-powered portable hard drive used for storing digital camera images. smart card
A small electronic device about the size of a credit card that contains electronic memory, and possibly an embedded integrated circuit (IC). Smart cards containing an IC are sometimes called Integrated Circuit Cards (ICCs).
Smart cards are used for a variety of purposes, including:
# Storing a patient's medical records
# Storing digital cash
# Generating network IDs (similar to a token)
To use a smart card, either to pull information from it or add data to it, you need a smart card reader, a small device into which you insert the smart card. CRM Definition
Customer Relationship Management (CRM) is an data industry locution for
methodologies, software, and usually Internet capabilities that aid an enterprise operate customer
relationships in an organized and efficient manner. In many cases, an enterprise builds a
database about its customers. This database describes relationships in sufficient detail so that
management, salespeople, and customer supply reps can access data; match customer needs with
product plans and offerings; remind customers of supply requirements; know what other products a
customer had purchased; etc. RM Definition Customer Relationship Management (CRM) is an data
industry locution for methodologies, software, and usually Internet capabilities that aid an
enterprise operate customer relationships in an organized and efficient manner. In many cases,
an enterprise builds a database about its customers. This database describes relationships in
sufficient detail so that management, salespeople, and customer supply reps can access data;
match customer needs with product plans and offerings; remind customers of supply requirements;
know what other products a customer had purchased; etc.
